FAQs
FAQ
What is Sweat Shaper?
Sweat Shaper is a line of sweat enhancing compression wear that combines an exclusive blend of performance and polymer fabrics that work together to seal in your natural body heat. So you sweat more and get results fast!
What is Shapewear?
Also known as body shapers, our clothing instantly gives you a slim and sleek look just by putting it on. Our design eliminates love handles and minimizes jiggle, so you can feel confident and comfortable during sweat-soaked workouts.
What does compression do?
Built to improve recovery and prevent muscle strain, our clothing hugs every inch of your body for 360 degrees of compression and support, so you get the most out of every workout. The compressive designs can increase blood flow to reduce muscle fatigue and prevent strain.
Benefits of Sweat Shaper
Sweating is vital as it helps relieve your body of excess water. Wearing the Sweat Shaper creates a hot sauna-like effect while working out or during everyday activities. What that means is that the core temperature of your body rises, allowing you to sweat more and quickly shed water weight.
For best results, we recommend wearing Sweat Shaper every day even if you're not exercising. Please be sure to consult with a physician first before starting an exercise routine of any kind. Always practice a healthy diet and proper hydration when incorporating Sweat Shaper into your lifestyle.Sweating is vital as it helps relieve your body of excess water. Wearing the Sweat Shaper creates a hot sauna-like effect while working out or during everyday activities. What that means is that the core temperature of your body rises, allowing you to sweat more and quickly shed water weight.
For best results, we recommend wearing Sweat Shaper every day even if you're not exercising. Please be sure to consult with a physician first before starting an exercise routine of any kind. Always practice a healthy diet and proper hydration when incorporating Sweat Shaper into your lifestyle.
How is Sweat Shaper different from other products I've seen?
Unlike bulky neoprene garments, Sweat Shaper clothing is lightweight, flexible, and comfortable, so it moves and stretches with you during workouts at the gym, yoga, cardio, everyday activities, and so much more. Sweat Shaper is 100% latex and neoprene free which is known to cause skin reactions to some people.
What size am I?
Sizes are available for both men and women. You may review the Sweat Shaper size charts here.
Every Sweat Shaper style also features a size chart on their respective product page. Please feel free to contact us or email us at support@shopsweatshaper.com. We are always happy to help you find your perfect fit.
How do I wash and care for my Sweat Shaper?
All Sweat Shaper garments uses machine washable and quick-drying materials.
Before wearing Sweat Shaper for the first time, be sure to wipe down the inner lining with a damp cloth. Use a clean cloth to dry the Sweat Shaper or air-dry. To clean and care for your Sweat Shaper:
- Machine wash, COLD, gentle cycle.
- Allow Sweat Shaper to air dry before next use.
Or
- Use a damp cloth with a gentle soap or mild detergent.
- Wipe the inner lining repeatedly and then rinse away the soap with cold water.
- Allow Sweat Shaper to air dry before next use.
NEVER machine dry or use a hot iron on your Sweat Shaper. Failure to follow these instructions may cause damage to the Sweat Shaper fabric. If your Sweat Shaper fabric becomes damaged, discontinue use and contact us at support@shopsweatshaper.com so we can help.
What should I know before using Sweat Shaper?
Sweat Shaper is designed to fit comfortably during exercise while providing compression but should not be too tight that it restricts circulation. Please consult a physician if you are experiencing pain or swelling. If a rash develops, discontinue use immediately. Never wear Sweat Shaper for longer than two to three hours at a time. Never wear Sweat Shaper when sleeping. Consult a physician before beginning a workout routine of any kind or making a change to an existing workout routine. Always monitor your body when exercising. Always stay hydrated and avoid using Sweat Shaper during situations which involve extreme heat.
Sweat Shaper does not guarantee a specific amount of weight loss and is not intended to cure, prevent, diagnose, or treat any disease, specific medical condition or health problem. Your results may vary based on starting weight, diet, exercise, and length of product use
Can I make changes or cancel my order?
We are unable to modify, change, or cancel an order after it has been placed.
When placing your order, please be sure to input the correct shipping address. If you know that you incorrectly entered your address or did not put your apt/unit number, please email us immediately at support@shopsweatshaper.com.
Unfortunately, we cannot intercept a package on your behalf after it has already left our facility. You can attempt to intercept the package by following the below steps:
Once we obtain the tracking number from USPS, it will then be emailed to you. With the tracking number, you can try and intercept the package before it is delivered. Please note if the package is already marked as "delivered" or "out for delivery," this option is no longer available.
To begin, please login or create an account with USPS here: https://reg.usps.com/entreg/LoginAction_input
1. After submitting your request, you'll be provided an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable). USPS will then attempt to intercept and redirect the shipment.
2. If the shipment is intercepted, your credit card will be charged the $15.25 Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, the additional postage will be charged accordingly.
3. Your shipment will be redirected back to us, where once received, we can reship it to your new address or have it held at your local Post Office for pickup.
If you were unable to intercept your package, we would be happy to provide a discount code for money off a new order.
Can I return or exchange?
Need a different style, size, or color? We've got you covered! Returns and exchanges are 100% on us within the contiguous US. Refunds will be refunded to the original payment method or digital store credit.
Visit our returns & exchanges page here.
What if I entered the wrong shipping address at checkout?
We are unable to modify, change, or cancel an order after it has been placed.
When placing your order, please be sure to input the correct shipping address. If you know that you incorrectly entered your address or did not put your apt/unit number, please email us immediately at support@shopsweatshaper.com.
Unfortunately, we cannot intercept a package on your behalf after it has already left our facility. You can attempt to intercept the package by following the below steps:
Once we obtain the tracking number from USPS, it will then be emailed to you. With the tracking number, you can try and intercept the package before it is delivered. Please note if the package is already marked as "delivered" or "out for delivery," this option is no longer available.
To begin, please login or create an account with USPS here: https://reg.usps.com/entreg/LoginAction_input
1. After submitting your request, you'll be provided an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable). USPS will then attempt to intercept and redirect the shipment.
2. If the shipment is intercepted, your credit card will be charged the $15.25 Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, the additional postage will be charged accordingly.
3. Your shipment will be redirected back to us, where once received, we can reship it to your new address or have it held at your local Post Office for pickup.
If you were unable to intercept your package, we would be happy to provide a discount code for money off a new order.
Why is my return label not working?
Has 2 weeks lapsed since receiving your return label? If so, your return label has expired. Please contact us or email us at support@shopsweatshaper.com for further assistance.
What are my payment options?
We accept VISA, MasterCard, American Express, PayPal, Klarna, Afterpay, Shop Pay, Apple Pay, Google Pay, and Amazon Pay.
How does Klarna work?
Shop now. Pay later with Klarna.
We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout. It’s a safe and simple way to get the stuff you want,
when you want it.
Here’s how it works:
Step 1
Add products to your cart and select “Klarna” when you check out
Step 2
Enter a few personal details and you’ll know instantly if you’re approved
Step 3
Klarna will send you an email confirmation and reminders when it’s time to pay
Step 4
You can complete your future Klarna purchases with just one click
Pay online or in the app
Review your latest purchases and make payments in the Klarna app or online.
● Download the Klarna app: https://www.klarna.com/app
● Log in online: https://app.klarna.com/login.
● Chat with customer service:
https://www.klarna.com/us/customer-service/
Safe and secure
With Klarna, you are always covered through Klarna’s Buyer
Protection policy. Modern safeguards protect your information to
prevent unauthorized purchases.
Frequently asked questions
Visit our FAQ (https://www.klarna.com/us/customer-service/)
page to find out more about using Klarna.
Is it safe to order through shopsweatshaper.com?
We only offer safe payment processing services on ShopSweatShaper.com. Please feel free to investigate our payment processors security measures for further information: Shopify Payments and PayPal.com. We also use SSL encryption. We never see your credit card information, have access to it or store it in any way.
Counterfeit Sweat Shaper merchandise
As we continue to take steps to protect our consumers, we also encourage them to be diligent when purchasing Sweat Shaper products and look for telltale signs of counterfeits - such as spelling errors on the packaging, improper use of product names, low-quality packaging, unusually low prices, and any other details that seem suspicious.
Additionally, given that Sweat Shaper does not ship orders from China, any products that have been shipped directly from China are counterfeit. We strongly recommend that consumers only purchase Sweat Shaper products from this website. If you suspect you mistakenly purchased a counterfeit Sweat Shaper product please contact us immediately or email us at support@shopsweatshaper.com
How does the price match guarantee work?
If at any time within 60 days of placing your order, you find the same Sweat Shaper model being advertised in print, online, or on TV for a lower price, please document and date the advertisement and email us at support@shopsweatshaper.com. We will then refund you the difference in price. Conditions that apply require the Sweat Shaper product to be in new condition and sold through one of our authorized resellers.
Clearance and seasonal items are not eligible for price adjustments. Price matches will not be applied for promotional events such as Veterans Day, Thanksgiving Day, Black Friday, etc.
When will my order be shipped?
We ship Monday through Friday and your order will ship within 24 to 48 hours from the time it was placed.
How long until I receive my order?
Depending on the shipping method selected you can expect your order to be delivered within 2-7 business days.
What shipping carriers do you use?
We use the United States Postal Service (USPS), UPS and DHL.
How can I track my order?
Once your order ships, you'll receive your tracking number to the email that is associated with your order. If you do not receive your tracking information after two business days, please contact us or email us at support@shopsweatshaper.com. Please include your first/last name, email address, order #, and shipping address.
What is Route Protect?
Adding Route Package Protection to your order at checkout means that your order is protected against being lost, damaged, or stolen. In the unfortunate instance that you experience one of these inconveniences, you can report an issue with Route and they will work with you to make sure you get the resolution you prefer.
Purchased Route Protect and need to file a shipping issue? File here
Route Refunds vs Reorders
Refunds: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route premium are not included.
Reorders: Route will reorder the items, but please note that items can only be replaced depending on in-stock availability. All reorders have Route Shipping Protection added, for free!
What if my order never arrives or is stolen?
To protect your order against loss or theft, add Route package protection at checkout.
When you add Route Protect, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.
What if my order is damaged?
To protect your order against damage that occurred during shipping, add Route Protect (package protection) at checkout.
When you add Route Protect at checkout, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.
If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at support@shopsweatshaper.com and we will be happy to work with you to remedy the situation.
How do I file a shipping issue for my lost, stolen or damaged order?
If you insured your order with Route Protect at checkout, you will receive a confirmation email from Route with a link to file a shipping issue.
You can also file a shipping issue on Route’s app or via the web here. Haven’t downloaded the app yet? Download here
What are Route’s Policies?
All policies are listed here
Marked As Delivered (Stolen)
Issues can be approved no earlier than 5 and no later than 15 days from when it was marked delivered
Orders over $100 USD require a police report
Stuck In Transit (Lost)
Issues can be approved no earlier than 7 days and no later than 30 days from the last update (US), 60 days from order date
Issues can be approved no earlier than 20 days and no later than 30 days from the last update (International), 60 days from order date
Damaged
File issues for damaged items with photos of the package and item (required) and no later than 15 days from when it was marked delivered.
Does Route Protect cover stolen items?
Yes! When you insure your orders with Route Protect, stolen items are eligible for reorders or refunds.
Are you entering a promo code or gift card?
On the last page, before you complete your purchase, there will be a box where you can enter your discount or gift card code. If you checkout with "PayPal" your promotional discount will be automatically applied.
What is your privacy policy?
Our privacy policy is here.
How can I contact you?
Vist our contact us page or please feel free to email us at support@shopsweatshaper.com. We will get back to you as soon as possible during our regular business hours which are Monday through Friday 9 AM to 5 PM Eastern Standard Time.
How can I give feedback or provide a Sweat Shaper review?
We welcome any comments or suggestions you might have for the family of Sweat Shaper products. You may return to the product page you originally purchased from and leave a review at the bottom or please feel free to email us at support@shopsweatshaper.com. We appreciate your opinion very much.
What if my order never arrives or is stolen?
To protect your order against loss or theft, add Route package protection at checkout.
When you add Route Protect, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.
What if my order is damaged?
To protect your order against damage that occurred during shipping, add Route Protect (package protection) at checkout.
When you add Route Protect at checkout, you can easily file an issue for a lost, stolen, or damaged package. When you file an issue, it will be reviewed for approval for a reorder or refund within 1-2 business days.
If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at support@shopsweatshaper.com and we will be happy to work with you to remedy the situation.